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Terms of service

1. Introduction

Welcome to Make It Personal Ireland. These Terms & Conditions govern your use of our website, [www.makeitpersonalireland.com
], and your purchase of products from us.
By placing an order, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase.

2. About Us

Make It Personal Ireland is based in Dunshaughlin, Co. Meath, Ireland.
We specialise in personalised fashion accessories and embroidered gifts, all designed and stitched to order.

For any questions or concerns, you can contact us at:
📧 makeitpersonalireland@gmail.com
📍 Dunshaughlin, Co. Meath, Ireland

3. Personalised Orders

All of our products are made to order and personalised according to the details you provide.
Please ensure that all spelling, initials, colour choices, and design details are correct before placing your order.
Once confirmed, orders cannot be cancelled, changed, or refunded, as each product is created specifically for you.

4. Pricing & Payment

All prices are shown in Euro (€) and include VAT where applicable.
We reserve the right to update prices, descriptions, or availability of products at any time.
Payment must be made in full at checkout. We accept all major debit and credit cards, PayPal, and other secure payment methods as listed on our website.

5. Shipping & Delivery

We aim to dispatch personalised orders within the time frame stated at checkout.
Delivery times may vary depending on destination and carrier delays.
Once your order has been shipped, you will receive a confirmation email with tracking details (if applicable).
Make It Personal Ireland is not responsible for postal delays outside our control.

6. Returns & Refunds

Because each item is individually personalised and stitched to order, we do not accept returns or exchanges.
If your item arrives damaged, defective, or incorrect due to our error, please contact us within 7 days of receipt with photos and your order number.
We will review the issue and arrange a refund or replacement if appropriate.
Please refer to our [Returns Policy] for full details.

7. Product Quality & Variations

Every item is handmade with care. Slight variations in thread colour, texture, or placement may occur — these are part of the natural process of personalisation and are not considered faults.
Colours may appear differently on screen depending on your device settings.

8. Intellectual Property

All content on this website — including designs, images, logos, text, and photography — is the property of Make It Personal Ireland and protected by copyright and trademark laws.
You may not copy, reproduce, or use any content without written permission.

9. Privacy & Data Protection

Your personal information is handled securely and in accordance with GDPR regulations.
We only collect data necessary to process your order and improve your experience.
For full details, please refer to our Privacy Policy.

10. Limitation of Liability

While we take every effort to ensure accuracy and quality, Make It Personal Ireland shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability in respect of any claim shall not exceed the price paid for the product in question.

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Ireland, and any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

12. Updates to Terms

We reserve the right to amend or update these Terms & Conditions at any time.
Any changes will be posted on this page, and your continued use of our website signifies acceptance of the updated terms.